All product support enquiries should be submitted on our online forum. Under Products, enter the board/forum for your product and start a new topic with your problem or question (this will require registration). The forums can also be used for any other enquiry or discussion in the General Discussion section.

If you need to contact us more directly, you can email us at:

• This email address is being protected from spambots. You need JavaScript enabled to view it. - if you are having technical issues with the website.
• This email address is being protected from spambots. You need JavaScript enabled to view it. - for any sales or purchasing issues.

We will always endeavour to respond as quickly as possible. However, please keep in mind that we are based just south of Sydney, Australia, which for many of you in the Western hemisphere means that we are in a very different time zone. If you are keen for a same day response, then for those in American time zones, your best chance will be later in the afternoon or evening (the later the better), which will be during the morning for us. For those in European time zones, your best chance is in the morning, and the earlier the better. You can check the current time for us here.